Shipping policy

Orders are typically processed within 2–4 business days. Once your order has shipped, you will receive a confirmation email with tracking information when available.

Shipping times vary depending on the destination and shipping method selected at checkout.

Please double-check your shipping address before placing your order. Pretty Paper Luxe is not responsible for delays caused by the shipping carrier or incorrect addresses provided at checkout.

If your package arrives damaged or you receive the wrong item, please contact us as soon as possible with your order number and a photo so we can make it right.

✨ Please note: Processing time is the time we need to prepare your order and is separate from the carrier's delivery time.